Bespoke software

An internal app for a spreadsheet-run company

10 weeks Representative project

A growing team was coordinating jobs, stock, and people in twelve spreadsheets. It worked until it didn't: version conflicts, missed handovers, and a founder who was the only person who understood the system.

Key outcome From 12 spreadsheets to one system

The problem

Buying a big operations platform would have meant bending the business to the software. The team needed the opposite: software bent to the way they already worked, with the messy edges designed in rather than ignored.

The approach

We sat with the people doing the work, then built a focused internal app: job records, assignments, stock levels, and a daily board. No unused modules. Permissions matched real roles. The founder could still see everything; nobody else had to.

The result

The business now has a system that survives holidays. New staff can be shown the app instead of the founder's head. Spreadsheets remain for analysis, not as the operating system. Onboarding time for new hires dropped substantially.

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